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Troubleshooting PCVR Movement

  • Updated

Overview

If you're experiencing issues with movement while using Omni One in PCVR—such as not moving, moving in the wrong direction, or experiencing stuttering—this article will guide you through a series of checks and fixes to help restore proper functionality.

 

Summary

Problem Quick Fix
No movement in game Activate correct SteamVR binding; test treadmill controller in settings
Moving in wrong direction Use SteamVR’s Recenter (not controller calibration)
Intermittent movement Check signal strength with ToolBlex, move dongle closer
Omni shows as disconnected Verify account, check dongle setup, follow full connection guide

 

I'm unable to move in the game.

Solution:

Check SteamVR Controller Binding

  • Ensure the official Omni One binding is activated in SteamVR (if the game is officially supported).

  • Check if your game is set to left-handed controls. If movement is triggered by pushing the right-hand's thumbstick, you will need to alter the Omni One binding, selecting 'Return bindings with right hand,' as described in this guide (if you are editing an official binding, that's the only change you need to make on this page).

  • If Omni doesn’t appear as a controller option:

    • Check if there’s a community-made Omni One binding for the game.

    • Manually copy the game’s profile into your custom folder and activate the community binding.

Join our Discord to find community profiles and advice: Virtuix Discord Server. Once joined, go to ‘Channels & Roles’ and mark yourself as an Omni Owner to access support channels.

Test Movement in SteamVR

  • In SteamVR, use the controllers to open Desktop View.

  • Navigate to:
Devices > Controller Settings > Test Controller

  • Select #USER/TREADMILL

  • Take a few steps and check if input registers on the virtual touchpad.

user_treadmill.jpg

If no movement is detected, restart your PC and try again.

If issues persist, confirm your hardware and software are set up correctly:

 

Issue: I’m Moving in the Wrong Direction

If you're walking but your in-game movement doesn't match your physical direction:

  • Don’t use long-press calibration via the right-hand controller in Pico Connect or Business Streaming—this only applies to native games.

  • Instead, bring up the SteamVR menu by pressing the system button on your left controller.

  • Select ‘Recenter’ to re-align your walking direction.

 

Issue: Movement is Intermittent (Stop-Start or Stuttering)

Check Bluetooth Signal Quality

  1. Use ToolBlex to Check Signal Strength: See guide

  2. Improve Signal:

    • Move your Bluetooth dongle closer to the Omni’s power LED.

    • Use a USB extender to bring the dongle within a few feet of the device.

  3. Turn Off Nearby Bluetooth Devices:

    • Disable unnecessary Bluetooth devices to reduce interference.

 

Related Issue: Omni Shows as Disconnected in Omni Connect

See full resolution steps in this article, but here’s a summary:

  1. Log in using an Omni One account, not a website customer account.

  2. Try unplugging the Bluetooth dongle and plugging it back in again.

  3. Power off your Omni One included headset if you’re using a different one for PCVR.

  4. If using the Omni One included headset, connect to PC via the Business Streaming app—this will automatically link the Omni.

  5. Ensure the Bluetooth dongle is installed correctly and your onboard adapter is disabled in Device Manager.

  6. Position the dongle near the Omni’s power LED for the strongest signal.

dongle.jpg